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Request Liquidity from CashOver

CashOver supports its verified agents by offering liquidity to help them process customer withdrawals, especially during high-demand periods. This liquidity is provided as a reimbursement — a negative top-up to your agent account — which must later be settled in full.

Eligibility Criteria​

Before you can request funds, you must meet all the following conditions:

  • No active strikes on your agent account
  • A minimum of 6 months active service on the CashOver platform
  • Have completed at least 100 successful deposit/withdrawal operations
  • Processed a total transaction volume of $3,000 or more
  • Show consistent activity on days you open your store
  • Maintain a high customer satisfaction rate
  • Demonstrate ability to manage liquidity responsibly

Your performance and compliance are monitored continuously. Meeting these requirements builds trust and ensures you're ready to handle funds responsibly.

Submitting a Request​

If you meet the criteria, send an email to contactus@cashover.money with the following format:

  • Subject: Funds Request
  • Body:
    • Your Agent Username
    • The amount requested (maximum $1000 for first-time requests)

The CashOver team will review your request and respond within 48 hours.

Collecting the Funds​

If your request is approved, you will receive an email instructing you to visit the CashOver HQ to collect your funds. Upon collection:

  • The funds will be registered as a reimbursement (negative top-up) in your agent account
  • You will see the amount reflected in your agent dashboard
  • You can now use the funds to process withdrawals only

These funds are strictly for operational use. Personal use is strictly prohibited.

Reimbursement Terms​

  • Your first reimbursement is limited to a maximum of $1000
  • After 1 month, future fund requests will be individually assessed by the CashOver team
  • Any violation of terms or misuse of funds will result in an immediate strike

Monthly Balance Review​

  • On the 25th of every month, your balance will be evaluated.
  • If your account is still negative, you will receive an email reminder to settle.
  • Failure to settle before the next cycle will result in a strike on your account.

⚠️ Repeated failure to settle or misuse of liquidity will permanently revoke your access to future CashOver reimbursements.

Tips for Responsible Fund Use​

  • Only withdraw funds for legitimate user requests shown in your dashboard
  • Maintain a clear paper trail and always ask for ID when processing withdrawals
  • Settle negative balances quickly to maintain eligibility
  • Monitor your analytics to track how much liquidity you're using and earning